Help & Support

    Learn how to get the best out of Nudge.

    Contact ushi@readnudge.com

    Essential

    How do I get paid on Nudge?You get paid when you reply. The tip is authorized on the asker's card when they ask, captured the moment you send your answer, and paid into your own Stripe account.How much does Nudge keep? What are the fees?You keep 90% of the price you set. Nudge takes the remaining 10%, and only when you get paid. There is no monthly fee and no setup fee, so a month where you answer nothing costs you nothing.How long do I have to reply to a paid question?Seven days. Answer inside that window and the tip is captured; miss it and the authorization is released and the asker is not charged.How should I price my answers?Price it as paid access to you, not as a cheap offer. $50, $100 or $200 for a considered answer is premium positioning, and the coaches earning most on Nudge run four tiers rather than two.When do I receive my money after I answer a question?The charge is captured as soon as you send your answer, then Stripe pays it out on your account's own schedule. Nudge does not hold your money and does not pay out monthly.What formats can I answer in?A written reply, a voice note, a video reply, or an optional live call. Each is a tier you can switch on or off.Do I have to give Nudge access to my Instagram account?No. Nudge never asks for your Instagram login and needs no permission on any social account. You share a link, like any other link in your bio.Where should I share my Nudge link?Your bio link, your story highlights, and as a reply inside the DM thread where someone just asked you something long. The DM reply converts best, because the person is already asking.What if I do not want to answer a question?Leave it. It expires after 7 days, the asker is not charged, and you owe no explanation.Can a paid question turn into a high-ticket coaching client?Often, and it qualifies better than a free discovery call, because someone who has paid you for one answer has shown both budget and intent.

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    Payments and payouts

    How do I get paid on Nudge?You get paid when you reply. The tip is authorized on the asker's card when they ask, captured the moment you send your answer, and paid into your own Stripe account.When do I receive my money after I answer a question?The charge is captured as soon as you send your answer, then Stripe pays it out on your account's own schedule. Nudge does not hold your money and does not pay out monthly.How much does Nudge keep? What are the fees?You keep 90% of the price you set. Nudge takes the remaining 10%, and only when you get paid. There is no monthly fee and no setup fee, so a month where you answer nothing costs you nothing.Where does the money actually go when someone pays?Into your own Stripe account, in your name. Nudge never holds your earnings in an internal balance.Do I need a Stripe account to use Nudge?Yes. Stripe is how the money reaches you, and connecting it takes a few minutes during setup.Does a Nudge account cost anything?No. No monthly fee, no setup fee, no minimum and no contract. Nudge takes 10% of a tip when you are actually paid.Do I need to submit a tax form to get paid?Stripe collects whatever tax details it needs from you when you connect your account, and Stripe issues the tax documents for the money it pays you. Nudge is not your employer and withholds nothing.Why is there a hold on the card?Asking a question authorizes the amount on your card without taking it. That hold is what guarantees the coach gets paid when they answer, and it is released if they do not.Why is there a charge when no answer arrived?You should not. Nudge only captures the payment when the coach sends a reply, so a charge without an answer is either a pending authorization or a mistake worth reporting.A card keeps getting declined, what should be done?Declines come from the bank, not from Nudge, so the fastest fixes are a different card or a wallet like Apple Pay if the device offers it.Can an asker get a refund if the answer did not help?There is no automatic refund for an answer you did not like, because the coach did the work you paid for. If the answer did not address what you actually asked, contact support with the question and the reply.What currency are Nudge prices in?Prices are set and charged in US dollars. If your card is in another currency, your bank converts it at its own rate and may add its own fee.What happens if an asker disputes a payment?Stripe handles the dispute and your answer is the evidence. Because the payment is captured only when you reply, the delivered answer sits in the record alongside the charge.